Tell Blane what’s happening.
Call with the machine’s make and model if you have them, and describe the problem. Can’t find the label? Say so. He’ll explain what he needs to check whether remote help is suitable.
Same Blane. Same bad jokes. No road trip.
Your machine is being ridiculous.
Blane speaks fluent vending machine.
(801) 603-8433 · Call to check suitability and arrange your session.

Experienced help, wherever you’re calling from
A machine that won’t cooperate is frustrating enough. Finding someone who understands it shouldn’t be another project.
Blane has spent decades working on vending machines. He already helps owners outside Utah work through problems by video call. Show him what you’re seeing, and work through the trouble together.
New to vending? That’s fine. Explain it in your own words. You don’t need to learn repairman first.
The jokes require no training either. Unfortunately.
From “what’s wrong?” to “what’s next?”
Call with the machine’s make and model if you have them, and describe the problem. Can’t find the label? Say so. He’ll explain what he needs to check whether remote help is suitable.
Agree on a time and how you’ll connect. Blane will confirm what the session covers and arrange payment before the paid troubleshooting begins.
Work through appropriate checks together. If there’s a suitable fix, he’ll walk you through it. If further testing, parts, or hands-on work are needed, he’ll explain the next step.
Parts, shipping, and additional repairs are separate and quoted before you agree to them.
When a video call isn’t the whole fix
Some problems need more than a video call. Blane will explain what the troubleshooting points to and discuss what should happen next.
If a component needs repair, ask whether mail-in service is available for that part. Suitability, the quote, and shipping arrangements need to be agreed before anything is sent.
Please don’t mail us a mystery box of machine parts. We enjoy surprises, but there are limits.

A few perfectly reasonable questions
No. Some faults need hands-on work or further testing. Remote troubleshooting helps establish what can be checked together and when another approach is needed.
No. Tell Blane how comfortable you are working with the machine. Don’t move a heavy machine or attempt electrical work to prepare for the call.
A remote troubleshooting session with Blane. He’ll confirm the scope before you start.
Often, the repair can be completed together during the call. At minimum, a diagnosis is guaranteed, and Blane will help you decide what makes the most sense for any next steps, if needed.
Parts, shipping, and any additional repair work are quoted separately before you agree to them.
Yes. Blane already helps owners outside his local service area by video call. Call to check your machine and arrange a suitable time. He’ll explain how you’ll connect.
Experienced help. Questionable jokes.
$95 remote troubleshooting with Blane
Call Blane About Your Machine(801) 603-8433
* No Dad Jokes: $50 Surcharge